Last updated September 3, 2026
Terms of Service
These terms cover your use of Tele, an AI receptionist for local businesses, whether you are a customer reaching a business through it or a business subscribing to it.
The service
On a subscribing business's behalf, Tele answers phone calls, texts, and website chat, takes down what you need, and passes it to that business so a person can follow up. You are speaking with an automated assistant. The business, not Tele, provides the goods or services you are asking about.
Availability
Tele is provided as is. Tele does not guarantee uptime, that every call will be answered, or that every message will be delivered. Calls and texts travel over carriers and providers outside Tele's control.
Not advice, not emergency services
The assistant does not give medical, legal, financial, or emergency-dispatch advice, and nothing it says should be relied on as such. It cannot dispatch emergency services. If you have an emergency, call 911 or your local emergency number.
Accuracy of business information
Business details such as hours, services, and service areas come from the business itself. The assistant does not quote prices, timelines, or guarantees. Those come from a person at the business when they follow up with you.
Acceptable use
Do not use the service to harass anyone, to send unlawful content, or to probe, overload, or disrupt it.
Liability
To the fullest extent the law allows, Tele's total liability for any claim arising from the service is limited to the total fees you paid to Tele in the twelve months before the claim. Tele is not liable for indirect, incidental, or consequential losses, including lost business. If you paid Tele nothing, that limit is zero.
For subscribing businesses
If you are a business using Tele, you are responsible for the accuracy of the information you give it, for having the right to send text messages to the people who contact you, and for your own obligations to your customers.
Changes
Changes to these terms are posted on this page with a new date at the top. Continued use after a change means you accept it.
Contact
Questions about these terms: dan@getnineyards.com.